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Keep your Monolith system running optimally at all times

Service Contracts

Monolith products are built to the highest standards of quality and reliability; however, it’s important to keep your instrument in good working order to ensure accurate, high-quality data output. Don’t let unexpected delays slow you down or interrupt your lab workflows.
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Monolith X/Monolith Pico

Catalog #
Product
Description
WARR-EXT-MO2

WARR-EXT-MO2

Warranty Extension Monolith

Covers any repairs necessary during the time specified, including specialist labor, instrument transportation (if repairs cannot be made on site), and replacement parts. Includes labor and travel for one validation and calibration. Available at point of purchase or while standard warranty is active.

WARR-EXT-MO2-APAC

WARR-EXT-MO2-APAC

Warranty Extension Monolith APAC Region

Covers any repairs necessary during the time specified, including specialist labor, instrument transportation (if repairs cannot be made on site), and replacement parts. Includes labor and travel for one validation and calibration. Available at point of purchase or while standard warranty is active.

IQOQ-MO2

IQOQ-MO2

IQOQ Monolith

Installation qualification/operational qualification. Assessment and documentation of Monolith operation specs at installation by a specialist. Includes labor and travel costs.

FULL-COV-MO2

FULL-COV-MO2

Total Coverage Service Contract Monolith

Covers any repairs necessary during the time specified, including specialist labor, instrument transportation (if repairs cannot be made on site), and replacement parts. Includes labor and travel for one validation. Available at point of purchase or while standard warranty is active.

MOVE-MO2

MOVE-MO2

Relocation Monolith

Relocation includes labor and travel for a specialist to safely pack, then unpack and re-install the Monolith. Includes validation before packing and IQOQ at re-installation.

Monolith NT.115*

Catalog #
Product
Description
IQOQ-MO

IQOQ-MO

IQOQ Monolith NT.115

Installation qualification/operational qualification. Assessment and documentation of Monolith operation specs at installation by a specialist. Includes labor and travel costs.

FULL-COV-MO

FULL-COV-MO

Total Coverage Service Contract Monolith NT.115

Covers any repairs necessary during the time specified, including specialist labor, instrument transportation (if repairs cannot be made on site), and replacement parts. Includes labor and travel for one validation with purchase. Available after extended warranty expires or after standard warranty lapses.

MOVE-MO

MOVE-MO

Relocation Monolith NT.115

Relocation includes labor and travel for a specialist to safely pack, then unpack and re-install the Monolith NT.115**. Includes validation before packing and IQOQ at re-installation.

Terms and conditions apply. Availability limited based on region. *Monolith NT.115 discontinued as of 28 February 2023. Total Coverage and Extended Warranty service contracts available through 31 Dec 2027 or until parts are no longer available, whichever comes first.
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