Effective by: 2024, July 22nd
NanoTemper Technologies and its legal entities (following “NanoTemper”) cares and commits itself to protect the privacy of the visitors of our website and users of our services explained below. We explain the ways how we are processing personal information of visitors and users of our website and services shared with NanoTemper to produce satisfying products and services. We want you to understand clearly which information we collect and process with your consent.
With the use of our websites and services you agree to the collection, processing and transfer of your data as described in this privacy policy. If you do not agree to collection, processing and transfer of your data as whole or in parts please send your inquiry to the contact given below.
This privacy policy applies to all online and web services (following “the services” or “the websites”) of NanoTemper Technologies and its legal entities (following “NanoTemper”), including, but not limited to, the NanoTemper website (www.nanotempertech.com, following “the website”), the NanoTemper webshop (shop.nanotempertech.com, following “the webshop”), the NanoTemper Explorer Community (https://nanotemper.my.site.com/explore, following “the community”), NanoTemper software crashreport (following “the crash report”) and NanoTemper Support Center (https://support.nanotempertech.com).
Websites of NanoTemper may contain links to external websites of other third parties, which are not maintained or affiliated with NanoTemper. NanoTemper is not able and will not control or enforce its own privacy policy or guarantee the accuracy, relevance, timeliness or completeness of any information on these external contents. NanoTemper is not liable for the for the content and/or privacy policy of these external contents. Please refer to the privacy policies of these external content.
1. Responsible
Responsible for the collection, processing and transfer of your person-related data is
For EU countries:
NanoTemper Technologies GmbH
Toelzer Str. 1
81379 München
Germany
Phone: +49 89 4522895-0
Fax: +49 89 4522895-60
Mail: info@nanotempertech.com
CEO: Dr. Stefan Duhr & Dr. Philipp Baaske
For Non-EU countries:
NanoTemper Technologies, Inc.
400 Oyster Point Blvd. Suite 336
South San Francisco, CA 94080
United States of America
Phone: +1 650 763 1658
Fax: +1 650 350 4390
Mail: info@nanotempertech.com
CEO: Dr. Stefan Duhr
2. Type of personal data
3. Categories of data subjects
Data subjects are visitors of our website and / or users of our services described in the scope (1.). These data subjects are summarized as “users” in the following.
4. Purpose of processing
Additionally we are processing
of our customers, leads and contacts, applicants and partners in order to deliver our service, contractual services and goods, customer realtion management and marketing.
We are using the CRM system of Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München, to work on requests faster and more efficient (legitimite interest Art. 6 stc. 1 lit. f. GDPR).
Salesforce provides guarantee with standard contractual clauses to be compliant with european data privacy laws, if the data is processed within the US.
If data is transferred to Salesforce, Inc., this is done on the basis of the adequacy decision of the European Commission and the USA pursuant to Article 45(1) of the GDPR.
Salesforce is processing the data of users only for technical processing of requests and is not passing them to third parties. Further information are available at: https://www.salesforce.com/company/privacy/.
For online meetings we are using “Teams” of Microsoft Ireland Operations, Ltd., One Microsoft Place,
South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland, to have virtual Meetings faster and more efficient (legitimite interest Art. 6 stc. 1 lit. f. GDPR).
Microsoft guarantees the processing of our data in data centres only in EU. Microsoft is processing the data of users only for technical processing of requests and is not passing them to third parties. Further information are available at: https://privacy.microsoft.com/de-de/privacystatement.
If data is transferred to the USA, this is done pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved U.S. companies and/or their U.S. subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
To give access to limited and exclusive content, we make use of “LinkedIn SmartLinks” of LinkedIn Ireland Unlimited Company, 70 Sir John Rogerson’s Quay, Dublin 2,Dublin (legitimite interest Art. 6 stc. 1 lit. f. GDPR).
Users will need to consent to LinkedIn’s Privacy Policy and Cookie Policy separtely. By accepting those your information (Name or LinkedIn account data provided) will be shared with us to track the use of this content provided to you.
Within our job application process we are storing and processing especially cover letters, cv and employment references and personal data (e.g. address data, birth date or data about your career path). The personal data submitted by you is processed for the purpose of processing your application for our job postings within one of our companies. (Art. 6, 1 lit. b DSGVO, § 26 Abs. 1 BDSG).
The submitted data is processed by us. The encryption of your data sent by e-mail to jobs@nanotempertech.com, careers-us@nanotempertech.com, careers-emea@nanotempertech.com or any other of our e-mail addresses depends on your e-mail service provider.
In case the application is submitted through our career portal nanotemper.jobs.personio.de, ntt-careers-eu.jobs.personio.com, ntt-careers-us.jobs.personio.com or any other *.jobs.personio.com address is processed by the career portal provider Personio.
We point out, that job applications, especially cv’s, employment references and other submitted data may contain sensitive data (e.g. religion, handicaps). If you submit such data, you consent explicitly that NanoTemper Technologies may process this data within your job application process.
Recipients and categories of recipients of your personal data are within our actual application process
Because of our matrix organization, your data may be processed in a country outside of the EU (e.g. our subsidiary in USA), depending on the position you apply for (Art. 6 Abs. 1 lit. f DSGVO).
Your application documents and submitted data will be deleted six months after closing the job posting / end of the selection process.
If you apply through one of our career portals you can optionally sign up for our Talent Pool. In this case, we retain your application documents for matching your profile with future career opportunities. Your application documents and submitted data will be retained for a maximum of 12 months, or until you withdraw your consent by your taking your rights as a data subject.
The hosting services used by NanoTemper are serving the purpose to deliver the follwing services: infrastructure- and platform-services, computing capacities, storage and database services, security services as well as technical maintainance services we need to operate our online services.
Here we or our service providers are processing inventory data, contact data, content data, contract data, usage data, meta- and communicaton data of customers, leads and interested parties and visitors of our online services based on our legitimate interest on an efficient and secure provision of our online services (Art. 6, par 1 lit. f GDPR in connection with Art. 28 GDPR (governing data processing addendums)
Based on the applied legislation you as a data subject have different rights regarding your personal data. If you want to claim your rights, please contact the responsible via e-mail under privacy@nanotempertech.com. As a data subject you have the following rights:
1. Right of access
Data subjects have the right to obtain the following:
Additionally, data subjects may request a copy of the personal data being processed.
2. Right of rectification
Data subjects are entitled to require NanoTemper to rectify any errors in their personal data.
3. Right to erasure
Data subjects are entitled to require NanoTemper to delete their personal data if:
4. Right to restrict processing
Data subjects have the right to restrict the processing of personal data (meaning that the data may only be held by the controller, and may only be used for limited purposes) if:
5. Right of data portability
Data subjects have a right to:
Inferred data and derived data (e.g., a credit score or the outcome of a health assessment) do not fall within the right to data portability, because such data are not “provided by the data subject”. In addition, the controller is not obliged to retain personal data for longer than is otherwise necessary, simply to service a potential data portability request.
6. Right to object to processing
Data subjects have the right to object, on grounds relating to their particular situation, to the processing of personal data, where the basis for that processing is either:
The controller must cease such processing unless the controller:
7. Right to object to processing for the purposes of direct marketing
Data subjects have the right to object to the processing of personal data for the purpose of direct marketing, including profiling.
8. Right to not be evaluated on the basis of automated processing
Data subjects have the right not to be subject to a decision based solely on automated processing which significantly affect them (including profiling). Such processing is permitted where:
Personal information, explicitly, voluntarily or implicitly provided will be collected, stored and processed by NanoTemper. As an example, this information is recorded when using our services.
Information may also be collected when communicating through another media (support calls, mails) than direct use of the described NanoTemper services.
1. Log data
Our systems automatically gather anonymous information about visitors, including IP addresses (shortened), operating system, browser type and version, screen resolution, browser language, and the times and dates of webpage visits as well as used content (pages) and technical status information or referrer URLs (address of the visited page linked to our service). The data collected does not include personally identifiable information and is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.
NanoTemper may analyze the log data in case of a probable cause of unjustified or unlawful usage of our online services.
Logfiles are deleted after 7 days.
2. Web Site Analytics
When visiting and/or using our website and/or Community, NanoTemper will use different technologies and methods (open source tool Matomo) to collect statistical information of your visit and use of our service. This data is not sent to other servers or third parties; it is used in anonymized form to improve our services .
IP addresses are stored in Matomo without the final tuple. Therefor we know the network of the user / visitor, not the specific computer.
You can deactivate data collection for analytics with the individual cookie settings or by setting the “do-not-track” setting within your browser.
The evaluation of the data is carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR for statistical analysis of our website for optimization purposes.
3. Contact via e-mail contact forms, support requests
When reaching out to us (e.g. with our contact form, support request or e-mail), we will collect and process your personal data for the purpose of your request. They will not be deleted afterwards as maybe later questions may occure. Further personal data is only collected and processed after your personal consent or based on a legal obligation, a pre-contractual situation or legitimite business interest.
The legal basis in the case of consent is Article 6(1)(a) of the GDPR. Depending on the nature of the inquiry, the legal basis for this processing is Article 6(1)(b) of the GDPR for inquiries that you make as part of a pre-contractual measure, or Article 6(1)(f) of the GDPR if your inquiry is of another nature.
We are storing your data for 30 days on our webservers as a backup if problems in following processes occur.
Your contact data and request will be saved within our customer relation management tool until you ask for your right as a data subject.
Depending on the requested products and your country we may forward your contact data to a partner distributor. The given data retention periods are only valid for contact requests handled directly by ourselves. By getting in touch with us through a contact form, request form, or register for a training, event or similar, we will store your data permanently within the scope of subject of agreement and in case of further questions. Further personal related data is only collected when explicitly agreed on or if no agreement is needed by legislation.
Additionally we make use of mailing service ‘Pardot’ of ‘Salesforce’ to send our confirmation e-mails for our Resource Center Downloads, Request Quote, user trainings, workshops and seminars forms.. These e-mails contain tracking code which is analyzing if you received and read the confirmation e-mail.
This data is used in our CRM system of Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München, to work on requests faster and more efficient (legitimite interest Art. 6 stc. 1 lit. f. GDPR). Salesforce provides guarantees with standard contractual clauses to be compliant with european data privacy laws, if the data is processed within the US. If data is transferred to the USA, this is done pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved U.S. companies and/or their U.S. subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
Salesforce is processing the data of users only for technical processing of requests and is not passing them to third parties. Further information are available at: https://www.salesforce.com/company/privacy/.
4. Resource Center Downloads
By providing your contact data within our ‘Resource Center Downloads’ you consent the processing of your personal data (E-Mail, Name, Company, Country, State). We or one of our business partners (e.g. distributors) may use your contact data to get in touch with you regarding our products, services and business, based on legitimite interest Art. 6 stc. 1 lit. f. GDPR. Your data is not automatically deleted upon your personal data subject request and stored at least for 4 years a contact regarding one of our products or services.
We are integrating the platform ‘Uberflip’, provided by Flyp Technologies Inc., d/b/a Uberflip with offices at 370 Dufferin St., Toronto, ON M6K 1Z8, Kanada
Privacy Policy: https://www.uberflip.com/legal/#copyright-policy
Cookie Policy: https://www.uberflip.com/legal/#cookie-policy
Uberflip uses Bombora platform (and their domain ml314.com) for analytics. Bombora’s privacy policy: https://bombora.com/privacy/
Bambora Opt-Out: https://bombora.com/opt-out/
Bambora Cookie Policy: https://bombora.com/privacy/cookie-statement/
Additionally we make use of ‘Pardot’ for e-mail confirmation and analyzing the download and use of our content. ‘Pardot’ is a product of Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München, used by us to work on requests faster and more efficient (legitimite interest Art. 6 stc. 1 lit. f. GDPR). Salesforce provides guarantees with standard contractual clauses to be compliant with european data privacy laws, if the data is processed within the US.
Salesforce is processing the data of users only for technical processing of requests and is not passing them to third parties. Further information are available at: https://www.salesforce.com/company/privacy/.
5. Cookies
What is “Cookies” and related technologies?
Cookies are small text files that are saved on the device with which you access our website and/or Community. This file is handled by the computer program which you use for the access (e.g. your web browser).
With this Cookie we can identify you within your registration process or user session and it also can help to identify you at your next visit / use of our website and/or Community.
There are other technologies that are related, like Pixel-Tags (small “hidden” / “transparent” images within webpage and/or e-mail), Counter-Codes (code within the webpage and/or e-mail to identify visits). Additionally browser programs offer unique ids / tags to identify the user.
How does NanoTemper uses these technologies?
Mainly we use Cookies to identify your session with Cookies that are invalidated automatically after the end of your session / end of your visit (latest close of the browser program). Permanent Cookies can be used to enhance the login procedure, so our website/Community can identify you at your next visit without logging in again.
NanoTemper may use the following type of Cookies:
These Cookies are mandatory for the use of the service provided by NanoTemper. These Cookies identify you as a user that has logged into closed sections of the website and/or the Community.
Cookies may be used by NanoTemper to create statistics of the usage of our website and/or Community by our users. This includes the use of marketing and sales activities, like opening/reading newsletters, advertisings, promotions and offers and clicking on content linked within these activities.
Additional Cookies may be used to improve and personalize marketing and sales activities. As an example this may include Cookies for “frequency capping” that assures that advertisings are not shown over and over again to the same user.
Other third parties – affiliated partners – may create their own Cookies to assure the use of the data and personal information as long as the use is covered by this privacy policy.
Personal Preferences for the usage of Cookies
You may influence the usage of Cookies by your computer programs (e.g. browser) with your personal settings in these applications. It is often possible to automatically accept or reject Cookies as well as delete them at the termination of the application. We use OneTrust as a cookie consent management platform. This is necessary to apply your personal cookie preferences throughout the different technical platforms we are offering on our website.
OneTrust will save your consent settings together with an unique personal identifier (id) as well as a date of the first consent and last update for your personal cookie settings. These entries will not be deleted automatically to assure that your personal settings are applied when revisiting our online services. A new unique identifier (id) is generated when you delete the cookies of your browser.
Please be aware that the service provided by NanoTemper’s website and/or community may not work properly if you set your applications to reject or delete Cookies.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookies used
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cookielaw.org
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bootstrapcdn.com
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These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookies used
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bablic
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hellotars
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pardot.com
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pi.pardot.com
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vimeo.com
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youtube.com
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookies used
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cdn.innocraft.cloud
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These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookies used
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go.pardot.com
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demdex.net
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doubleclick.net
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crwdcntrl.net
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info.nanotemper-technologies.com
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lijit.com
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adsrvr.org
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mathtag.com
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youtube.com
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youtube-nocookie.com
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eyeota.net
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dpm.demdex.net
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rlcdn.com
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ml314.com
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adnxs.com
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exelator.com
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6. Social Media Buttons
If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, or giving us a ‘+1’ via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
7. Integration of External Services
Based on our legitimate interest (here the analytic, optimization and frugal operation of our online services in terms of Art. 6, par 1 lit. f GDPR ) we are integrating external services of third party providers in our online services to use their services and contents (e.g. videos, fonts, following called “contents”).
That entails that, the service provider of these contents process the IP address of the user, as contents can not be sent to the user without this address. We strive to use only those service providers that are using the IP address only for the delivery of contents. External service providers may also use so called “pixel-tags” (invisable graphics, also called “web beacons”) for statistical or marketing reasons. Through these pixel-tags the usage of the service may be tracked and analyzed. The pseudonymical data also be contained in Cookies and may be saved on your device and may contain other technical information about browser, operating system, referring pages, visiting duration as well as the usage of the services and may be connected to other information from other sources.
Youtube
We are integrating contents of the platform “YouTube”, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
A connection is established between the provider's servers and your device. In the process, your IP address is also transmitted. For more detailed information on the data processing by the provider, please see the following link:
https://www.google.com/policies/privacy/
Opt-Out: https://adssettings.google.com/authenticated
The processing of your data is based on your consent pursuant to Article 6(1)(a) of the GDPR. We have no influence on the storage duration of the processed data. This is determined by Google LLC. For more information, please visit https://www.google.com/policies/privacy/.
Uberflip
We are integrating the platform “Uberflip”, provided by Flyp Technologies Inc., d/b/a Uberflip with offices at 370 Dufferin St., Toronto, ON M6K 1Z8, Kanada
The use of Uberflip is based on your consent pursuant to Article 6(1)(a) of the GDPR.
Privacy Policy: https://www.uberflip.com/legal/#copyright-policy
Cookie Policy: https://www.uberflip.com/legal/#cookie-policy
Uberflip uses Bombora platform (and their domain ml314.com) for analytics. Bombora’s privacy policy: https://bombora.com/privacy/
Bambora Opt-Out: https://bombora.com/opt-out/
Bambora Cookie Policy: https://bombora.com/privacy/cookie-statement/
Vimeo
We have integrated Vimeo Video on our website. Vimeo Video is a component of the video platform by Vimeo, LLC, where users can upload content, share it over the internet, and receive detailed statistics.
Vimeo Video allows us to integrate content from the platform into our website. Vimeo Video uses cookies and other browser technologies to evaluate user behavior, recognize users, and create user profiles. This information is used, among other things, to analyze the activity of the viewed content and to generate reports.
When you access this content, you connect to the servers of Vimeo, LLC, 555 W 18th St, New York, New York 10011, whereby your IP address and possibly browser data such as your user agent are transmitted.
The use of Vimeo is based on your consent pursuant to Article 6(1)(a) of the GDPR and § 25(1) of the TTDSG.
We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. Data transfer to the USA is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
The specific storage duration of the processed data is beyond our control and is determined by Vimeo, LLC. For further information, please refer to the privacy policy for Vimeo Video: https://vimeo.com/privacy.
jQuery
We use jQuery CDN to properly provide the contents of our website. jQuery CDN is a service from jQuery, which functions as a Content Delivery Network (CDN) on our website. A CDN helps deliver the contents of our online offerings, particularly files such as graphics or scripts, more quickly using regionally or internationally distributed servers. When you access this content, you connect to the servers of jQuery, where your IP address and possibly browser data such as your user agent are transmitted. These data are processed exclusively for the purposes mentioned above and to maintain the security and functionality of jQuery CDN.
The use of the Content Delivery Network is based on our legitimate interests, i.e., interest in a secure and efficient provision as well as the optimization of our online offerings pursuant to Article 6(1)(f) of the GDPR.
In cases where there is no adequacy decision by the European Commission (including US companies that are not certified under the EU-U.S. DPF), we have agreed with the recipients of the data on other appropriate safeguards in accordance with Articles 44 et seq. of the GDPR. These are, unless otherwise specified, the standard contractual clauses of the EU Commission according to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN.
The specific storage duration of the processed data is beyond our control and is determined by jQuery. For further information, please refer to the privacy policy for jQuery CDN: https://www.stackpath.com/legal/privacy-statement/.
8. Online Presence in Social Media
NanoTemper is using online presences within social media networks and platforms to communicate with customers, interested parties and users and to inform those about our services and goods. We point out that data may be processed outside of the European Union by using those services. Thus, there are risks for the users, e.g. it may be harder to exercise rights of data subjects. We point out that service providers comply to be compliant with EU data security standards (for third countries based on EU Standard Contractual Clauses). Additionally, we ensure that we only collaborate with providers who are certified under the adequacy decision of the European Commission pursuant to Article 45 of the GDPR.
Additionally personal data of users are often used for purpose of opinion survey and commercial purposes. Thus user profiles may be created based on the user behaviour and following interests of users. Those profiles may be used to show specific commercials and ads to the user within or outside of the social media platform. For that purpose usually Cookies are saved on the users’ device which contain the users’ behaviour, interests and technical information. Those profiles may contain additional data regardless the users’ behaviour and usage (especially when you are a member of the social media platform and you are logged in).
Processing of personal data is based on our legitimate interest on providing efficient information to the user and communicate with the user (Art. 6, par 1 lit. f GDPR). If users are asked for consent for data processing (e.g. by clicking on a checkbox or clicking on a consent button) , a legislative basis for a processing after Art. 6 par. 1 lit. a, Art. 7 GDPR is created.
For detailed information on processing of personal data and possibilities of dissent (Opt-Out) we refer to those providers. For any rights as data subject regarding those platforms, it is most effektiv to exercise those rights there. Only the providers of those platforms have access to those data and can take actions or deliver detailed information. If you need any further help hereby, please contact us (see above) or our data protection officer (see below).
LinkedIn LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Facebook Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
Privacy Policy: https://www.facebook.com/policy.php
XTwitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
Privacy Policy: https://x.com/en/privacy
9. Legal Basis and Storage Period
Legal basis for processing is Art. 6 par. 1, letter f GDPR. Our interests for processing is especially securing operation and security of our online services, analyzing the usage of our online services by users and optimizing our online services.
By submitting a support request or registering for an account on the NanoTemper Support Center you agree to the collection, processing and transfer of personal data as follows. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
1. Purpose of use
We are using the tool "Zendesk", to enable external persons to contact our customer support and access help resources or software downloads. The use of personal data is based on Art. 6 1 b) EU-GDPR (contract initiation / contract processing).
To provide this service, we are using "Zendesk" of Zendesk, 989 Market St, San Francisco, CA 94103, USA. For Zendesk's privacy policy, please follow this link.
2.a Personal information processed - Support Requests
When submitting a support request via the NanoTemper Support Center we will collect, save and process the following data which is mandatory to provide the service to you.
2.b Personal information processed - Account Registration Requests
When registering as a user for our NanoTemper Support Center we will collect, save and process the following data which is mandatory to provide the service to you.
You may add additional information to your personal profile, voluntarily. This data may consist of:
Additionally technical personal information as IP address, entry pages, exit pages, visited pages and used actions will be stored in technical log files and analytical statistics.
3. Data shared by NanoTemper
To provide the services described we can transfer your data to other service providers, in accordance to this privacy policy. E.g. we are using external service providers for hosting the Support Center as well as statistical analytics services. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
We may forward your personal contact data to our external partners (e.g. Distributors) to develop business relations. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
In addition to the actions and practices described in that document so far NanoTemper may share your personal information with third parties or other companies of the NanoTemper group for the following limited purposes:
4. Data Usage
With transmitting your contact data, you consent that we or one of our partners may contact you regarding your support account or requests. Additionally, we are processing your data based based on on "business related processes".
NanoTemper may produce further statistical information out of your personal data, including demographic information (your country, city, locality and language), products and services used, your interaction and usage of our website and Support Center, technical data out of your devices (like described above).
You give your consent to use this data:
5. Storage life
We will store your personal data described above as long as your registered account is open and you do not claim your right of erasure. Your account will be closed and personal data deleted in the fourth year after a period of inactivity.
Even after a closure of your account and as long as you did not claim your right of erasure we may preserve your personal contributions to support tickets without personal account information.
6. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
We have Data Protection Agreements based on EU Standard Contractual Clauses in place that ensure a minimum level of data privacy. Additionally, Zendesk, Inc. is certified under the adequacy decision of the European Commission and the USA pursuant to Article 45 of the GDPR. Additionally, additional measures are in place to have settings in place to comply with EU GDPR regulation. These are audited on a regular basis to keep the data protection level up. To that extend, in which personal related data from Zendesk is used by Zendesk's independent business interests, Zendsek is solely responsible to comply with regulations and applicable laws, as acting as an independent data controller.
By registration to the NanoTemper webshop you agree to the collection, processing and transfer of personal data as follows. The processing of the data is based on your consent pursuant to Article 6(1)(b) of the GDPR.
1. Personal information in webshop registration
When registering as a user for our NanoTemper webshop we will collect process the following data which is mandatory to provide the service and following order process to you.
2. Security Measures
The security of your personal information is a high goal for ourselves. Therefor we use personal registration processes with personal and individual user accounts within our NanoTemper webshop. Please chose a complex and strong password as this helps to protect your personal account and your personal information and the personal information of other users of the NanoTemper webshop.
3. Data Usage
NanoTemper may produce further statistical information out of your personal data, including demographic information (your country, city, locality and language), products and services ordered, your interaction and usage of our webshop.
You give your consent to use this data:
You can revoke your consent at any time by contacting us at privacy@nanotempertech.com. The validity of the consent remains unaffected up to the point of revocation.
4. Storage life
We will store your personal data described above as long as your registered account is open and you do not claim your right of erasure or we have the obligation to store your data for other legislation reason.
By using the send data function of the crash report of NanoTempers software solutions you agree to the collection, processing and transfer of personal data as follows. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
1. Personal information in crash report
With every crash report at least the IP address is sent to our systems.
Additionally you can optionally chose to add further personal information as
2. Data shared by NanoTemper
To provide the services described we can transfer your data to other service providers, in accordance to this privacy policy. E.g. we are using external service providers for hosting the NanoTemper website and/or Community as well as statistical analytics services. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
3. Data Usage
You agree that personal data transmitted with the process of the crash report is used to reproduce the problem reported and to improve our software products affected.
When personal contact data is included we may use this personal data to get in touch with you to help to reproduce the reported problem.
4. Storage life
The personal data is stored for 180 days. After this period the personal data is deleted in all systems. Only technical information (trace information, comments, software version) remains in our systems.
5. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
In the case of data transfers to the USA, data processing is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
By subscribing to our newsletters, you consent to the collection, processing and transfer of personal data as follows. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
Content of the newsletters: We are sending newsletters, e-mails and further electronic notifications with business information (following “newsletters”) only after the recipient has consented or with legal permit. If the content is described in detail as a users subscribes, this is binding to their consent. Otherwise our newsletters contain information about our products, services and corporation.
Cancellation / Revocation (Unsubscribe): You can revoke your consent to receive our newsletter (unsubscribe) at any time. A link to unsubscribe is included at the end of any newsletter. We are allowed to store the unsubscribed e-mail address up to three years based on the legitimate interests before deleting it (to prove the previously given consent). The processing of the data is then limited for defending against possible charges. A request for deletion is possible at any time as long as you confirm the previously given consent.
1. Personal information processed
We process this data for a personal salutation within the newsletter as well as personalized content (based on your company’s area of business).
NanoTemper is using Salesforce’s service ‘Pardot’ to send out newsletters.
For Pardot’s Cookie and Privacy Policy, please follow this link.
Additionally technical personal information as IP address, will be stored and processed by the provider.
Opt-In and Protocol
The subscription of our newsletter is based on an opt-in process. That means, you will receive our newsletter only after explicit consent. This consent is protocoled to prove the legal obligations. This includes the date and time and your IP address. The actions are also stored and protocoled at the service provider for newsletter sends.
Protocol of subscription processis done based on our legitimate interest (art. 6. 1 lit. f GDOR). Our interest is providing a user-friendly and secure newsletter system, that serves our business interests as well as the expectations of users and provides additional proof of consents.
Web beacons and other Tracking-Technologies in E-Mail-Communication (Newsletter)
In our E-Mail-communication we are using web beacons (also called tracking pixel) to gain information on your interaction with our newsletter.
We may place web beacons in our marketing e-mails that inform us when the recipient opens / reads an e-mail or clicks on a link placed within the newsletter. We are using these technologies to operate and improve our websites and e-mail communications. A link to unsubscribe is placed at the end of every newsletter.
The transmission and connected success measurement are done on the basis of consent of the recipient (art. 6. 1 lit. a, Art. 7 GDPR in conjunction with § 7. 2 Nr. 3 UWG) or, if consent is not necessary, based on on our legitimate interests in direct marketing based on art. 6. 1 lt. f. GDPR in conjunction with § 7. 3 UWG.
2. Data shared by NanoTemper
To provide the services described we can transfer your data to our service providers, e.g. we are using external service providers for newsletter campaigns as well as statistical analytics services. We may forward your personal contact data to our external partners (e.g. Distributors) to develop business relations. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
3. Data Usage
By providing your contact data in newsletter registrations we or our external partners (e.g. distributors) may process your personal contact information to send you information on our products, services and corporate.
4. Storage life
There is no automatic deletion of contact data and analytics based on newsletters as the need to analyze the information gathered.
5. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
In the case of data transfers to the USA, data processing is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
By using the NanoTemper’s online survey you agree to the collection, processing and transfer of personal data as follows, depending on the specific survey. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
1. Personal information processed
Additionally technical personal information as IP address, entry pages, exit pages, visited pages and used actions will be stored in technical log files and analytical statistics.
2. Data shared by NanoTemper
To provide the services described we can transfer your data to other service providers, in accordance to this privacy policy. E.g. we are using external service providers for hosting the online survey as well as statistical analytics services. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
3. Data Usage
By providing your contact data in anonymous surveys or giving your consent to contact you in personalized surveys we may process your personal contact information to get in touch with you for further questions regarding the survey’s topic.
4. Storage life
The personal data is stored as long as the survey’s campaign exist. There is no automatic deletion of Surveys as the need to analyze the information gathered may vary from survey to survey.
5. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
In the case of data transfers to the USA, data processing is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
By attending NanoTemper’s webinars or webcasts you agree to the collection, processing and transfer of personal data as follows, depending on the specific event. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
1. Personal information processed
NanoTemper is using On24’s service for hosting webinars and webcasts.
For On24 Cookie Policy, please follow this link.
Additionally technical personal information as IP address, entry pages, exit pages, visited pages, used actions (e.g. file downloads, post of questions) and attendance duration will be stored in technical log files and analytical statistics.
2. Data shared by NanoTemper
To provide the services described we can transfer your data to our service providers, e.g. we are using external service providers for hosting webcasts and webinars as well as statistical analytics services. We may forward your personal contact data to our external partners (e.g. Distributors) to develop business relations. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
3. Data Usage
By providing your contact data in webcast / webinar attendance or registrations we or our external partners (e.g. distributors) may process your personal contact information to get in touch with you for further questions regarding the events matter.
4. Storage life
There is no automatic deletion of contact data and analytics based on attendance or registration for webcasts or webinars as the need to analyze the information gathered may vary from event to event.
5. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
In the case of data transfers to the USA, data processing is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
1. Purpose of use
We are using the tool “Bookings” resp. “Bookings with me”, to enable external persons to book a meeting with a team or employee from NanoTemper (referred to as: „Online Calender Booking“). The use of personal data is based on Art. 6 1 b) EU-GDPR (contract initiation / contract processing).
2. Processing of personal data
To provide this service, we are using “Microsoft Bookings und Microsoft 365” von Microsoft, One Microsoft Way, 98052, Redmond, Washington, USA (and there representative in the EU: Microsoft Ireland, South County Business Park, One Microsoft Place, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland (referred to as: Microsoft).
For Microsoft’s privacy policy, please follow this link.
Additionally, technical personal information as IP address, entry pages, exit pages, visited pages will be stored in technical log files and analytical statistics.
3. Use of contact data
With transmitting your contact data, you consent that we or one of our partners may contact you regarding the booked meeting. Additionally, we are processing your data based based on on “business related processes”.
4. Data shared by NanoTemper
We may forward your personal contact data to our external partners (e.g. Distributors) to develop business relations. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
Microsoft Bookings is part of the cloud application Microsoft 365 / Office 365. Microsoft reserves the right to process customer data for their own business purposes. This is creating a data privacy risk for users of Microsoft Bookings.
We have Data Protection Agreements based on EU Standard Contractual Clauses in place that ensure a minimum level of data privacy. Additionally, additional measures are in place to have settings in place to comply with EU GDPR regulation. These are audited on a regular basis to keep the data protection level up.
To that extend, in which personal related data from Microsoft Bookings is used by Microsofts independent business interests, Microsoft is solely responsible to comply with regulations and applicable laws, as acting as an independent data controller.
5. Storage life
There is no automatic deletion of contact data and analytics based on usage as the need to analyze the information gathered may vary.
6. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
In the case of data transfers to the USA, data processing is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
By using NanoTemper’s Distributor Material site you agree to the collection, processing and transfer of personal data as follows. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
1. Personal information processed
NanoTemper is using Microsoft’s Sharepoint Online (and Microsoft’s Azure ActiveDirectory and Salesforce) to provide this service.
For Microsoft’s privacy policy, please follow this link.
Further privacy information on our use of Salesforce are available above (see”business related processing“).
Additionally technical personal information as IP address, entry pages, exit pages, visited pages, used actions (e.g. file downloads, file views, comments) will be stored in technical log files and analytical statistics.
2. Data shared by NanoTemper
To provide the services described we can transfer your data to our service providers, e.g. we are using external service providers for hosting webcasts and webinars as well as statistical analytics services. We may forward your personal contact data to our external partners (e.g. Distributors) to develop business relations. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
3. Data Usage
By accepting our platform invite we or our external partners may process your personal contact information to get in touch with you for further questions regarding the events matter.
4. Storage life
There is no automatic deletion of contact data and analytics based on usage as the need to analyze the information gathered may vary.
5. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
In the case of data transfers to the USA, data processing is carried out pursuant to Article 45(1) of the GDPR on the basis of the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
By using NanoTemper’s Distributor Training platform you agree to the collection, processing and transfer of personal data as follows. The processing of the data is based on your consent pursuant to Article 6(1)(a) of the GDPR.
1. Personal information processed
NanoTemper is using Wonderwerk (sowie Microsoft’s Azure ActiveDirectory und Salesforce) to provide this service.
For Wonderwerk’s privacy policy, please follow this link. You can find Wonderwerk’s cookie policy here.
For Microsoft’s privacy policy, please follow this link.
Further privacy information on our use of Salesforce are available above (see”business related processing“).
Additionally technical personal information as IP address, entry pages, exit pages, visited pages, used actions (e.g. file downloads, file views, comments) will be stored in technical log files and analytical statistics.
2. Data shared by NanoTemper
To provide the services described we can transfer your data to our service providers, e.g. we are using external service providers for hosting webcasts and webinars as well as statistical analytics services. We may forward your personal contact data to our external partners (e.g. Distributors) to develop business relations. The external processing of your personal information will always be covered by order data processing agreements as well as security and confidentiality agreements between NanoTemper and our service providers, in accordance with (if applicable) EU standard regulations (GDPR / EU-DSGVO).
3. Data Usage
By accepting our platform invite we or our external partners may process your personal contact information to get in touch with you for further questions regarding the events matter.
4. Storage life
There is no automatic deletion of contact data and analytics based on usage as the need to analyze the information gathered may vary.
5. Data transfer to other countries
NanoTemper will transfer, process and save your personal information on computer systems in different countries, maybe others than the country you are located at. Therefor NanoTemper will transfer the data to other companies of the NanoTemper group or to external service providers to deliver the services and products described in our terms of use and to use the data as described in this policy, as long as this is legally permissible. Regarding EU citizens we will make the EU-GDPR regulations applicable.
NanoTemper is processing data of contract partner, customers, applicants and interested parties / leads (all together called “partners”) based on Art. 6 par. 1 lit. b GDPR to deliver contractual or pre-contractual services. Processed data, the kind and extend, purpose and necessity of their processing are determined based on the type of there underlying contractual relationship.
Processed data contain master data of contract partner (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers) and contract data (e.g. contract matter, correspondence) and payment data (e.g. banking account details).
Special categories of personal data are absolutely not processed, except if they are part of an ordered or contractual processing.
NanoTemper processes personal data, which are necessary to explain and fulfill contractual services. We point out the necessity of their declaration as long as they are not evident for the contract partner. A disclosure to external persons or companies takes only place if it is necessary within the context of fulfilling the contract. When processing data as a processor on behalf of a controller, we are acting according to instructions of the controller and legal requirements.
NanoTemper processes data within the scope of administrative tasks and organisation of operation, financial accounting, regarding legal requirements, like archiving. Thus, the same data is processed as with fulfilling contractual services. Legal basis for processing is Art 6 par. 1 lit. c GDPR, Art. 6 par. 1 lit. f GDPR. Affected by this processing are customers, interested parties / leads, business partners and website users. The purpose and legitimite interest is in administration, financial accounting, office organisation, archiving of data, as well as tasks for performing and maintain our business, awareness of our tasks and delivering services. The deletion of data in context of our contractual services and contractual communication is based on our statement regarding data processing activities.
Within these processing activities NanoTemper discloses data to finance administration, consultants (e.g. tax accountants, chartered accountants, auditors or banks.
Any deletion of personal data is based on the legal requirements. Data is deleted, when it is not necessary to store them for reasons of contract fulfillment or legal obligation to preserve records or in context of any terms of warranties or similar duties.
Furthermore, personal data is processed on basis of business intererest, information regarding suppliers, organiser or other business partners (e.g. for later contacting). These, mostly company-related information, is stored permanently.
Security of your personal data within the framework of existing legislation is our concern.
Your person related data is transfered encrypted. We are using the encryption technology SSL or TLS for this. However, we want to point out, that the transmission of data through the Internet (e.g. by e-mail) may have security breaches. A guaranteed security against access of third parties does not exist.
To secure your personal data, we have implemented appropriate technical and organisational measures, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of Processing as well as the risk of varying likelihood and severity for the rights and freedoms of data subjects.
There is no guarantee the provision and access to our service. Service outages, discontinuities may occur. The servers used to provide our services are backed up on a regular basis.
We are not using any automated individual decision-making based on personal data.
For further questions or inquiries on our privacy policy or to exercise your right as a data subject please contact our data protection officer at privacy@nanotempertech.com or contact NanoTemper at the address given above with the addition “Data Privacy”.
1. Children & Minors
The use of the NanoTemper website and/or Community is limited to persons of age, based on their local legislation, or at least to persons with the age of 18.
2. Change & Update of the privacy policy
NanoTemper has the right to change this privacy policy at any time for any or without reason at own discretion. If applied on consents of users changes are only applied with the a proactive information in electronic ways to and with consent of the user.
Therefor you are asked to inform yourself on a regular basis about our privacy policy. You can save and print this privacy policy at any time.
3. Disclaimer: Online-contents
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
4. Referrals and links
The Author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages.
5. Copyright
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of such diagrams or texts in other electronic or printed publications is not permitted without the author’s agreement.
6. Legal force of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual formulations of this text are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.